30-Day Money Back Guarantee

At Chin Mounts, we stand behind our products with a 30-Day Money Back Guarantee. If you're not completely satisfied with your purchase, you have 30 days from the delivery date to arrange a return. 

Return Policy:

• Time Frame: You have 30 days from the delivery date to return your item(s).
• Unused Condition: Items must be unused and returned in their original packaging.
• Information Slip: Please include your order number with your return to ensure smooth processing. This can be the original packing slip or a hand written note in the return packaging indicating the order number.
• Processing Time: Returns are processed within 10 business days of receipt.

Return Shipping:

You're responsible for covering the cost of return shipping. Original shipping costs are non-refundable.

Returning Your Items:

Simply use your preferred carrier to send your items back to us. Remember to include your order number for smooth processing.

Ship returns to:

Chin Mounts Ltd.

205-1820 E Kent Ave S

Vancouver, BC, Canada V5P 2S7

International Returns:

For international returns, mark the shipment as "Merchandise Return" to avoid additional fees. Customers are responsible for any applicable brokerage or customs charges. Any items shipped COD, additional brokerage fees, or customs charges that are charged to Chin Mounts will be rejected.

Helpful Tips:

• Retain proof of postage and use tracked shipping until your return reaches our Distribution Center in Vancouver, Canada.

Your satisfaction is important to us, and we're committed to making your shopping experience with Chin Mounts a positive one. If you have any questions or concerns, don't hesitate to reach out to our friendly Customer Care team at info@chinmounts.com.